As museum is a public cultural service organization, its public property has become the most important feature. Providing services for the public is the main mission of the museum. Based on the theory of embodied cognition, this paper analyzes the existing service design of Frost's Descent Festival Museum of Zhuang, and finds that the current service pain points in the museum are single personalized service, weak experiential activities, and conservative digital use. Then, the pain points of the museum's service design are considered from multiple dimensions such as physical, experiential and situational, and four user experience models are constructed. Based on the user experience map, a series of design strategies to optimize the library service system are proposed, including: focusing on user needs and user classification; coordinating collection resources to form regular interaction; and using somatosensory interaction to sound digital diversification. It provides practical suggestions for the service design of museums.