可持续的适老产品服务系统设计研究
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赵汗青( 1995—),男,江苏人,东南大学硕士生,主攻服务设计、社会创新设计等。

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南京市科技计划项目( 201727002)


Sustainable Service System Design of Elderly-friendly Products
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    摘要:

    以老年人群为研究对象,研究满足其日常需求的产品服务系统的可持续设计方法。基于产品服务系统理论,分析面向老年人群的产品导向、使用导向和结果导向等三种产品服务系统,其中后两种产品服务系统更能得到社会和用户的欢迎,更具有广阔的市场前景。在面向老年人群的产品服务系统设计时,前期建立服务参与者的行为模型,中期按规则设计服务元素,后期创造可持续的系统解决方案。可持续的产品服务系统设计引领老年人群新的生活方式和消费模式,包括情境下的老有所为、系统下的老有所养、协作下的老有所行和重构下的老有所学。只有可持续的产品服务系统设计才能被老年人群乐于接受、易于使用,才能实现老年人群的老有所为、老有所养、老有所行、老有所学的美好生活。

    Abstract:

    The work aims to research the sustainable design method of product service system that meets the daily needs of the elderly with the elderly as the research object. Based on the theory of product service system, three product service systems including product-oriented, use-oriented and result-oriented product service systems for the elderly are analyzed. The latter two types of product service systems are more welcomed by the society and users, and have broader market prospects. In the design of a product service system for the elderly, a behavior model of service participants is established in the early stage, service elements are designed in accordance with rules in the middle stage, and sustainable system solutions are created in the later stage. The sustainable product service system design leads new lifestyles and consumption patterns of the elderly, including the suitable work in context, the social care in the system, the more convenient travel in collaboration and the new learning methods in reconstruction learning. The research finds that, in order to make the elderly have suitable work, social care, more convenient travel, and new learning methods, it is necessary to provide convenience for the elderly's lives with the sustainable product service system design that the elderly are willing to accept and is easy for them to use.

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赵汗青,崔天剑.可持续的适老产品服务系统设计研究[J].工业 工程 设计,2020,2(3):93-98. 复制

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  • 收稿日期:2020-03-15
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  • 在线发布日期: 2020-07-06
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